Prescription fees, additional payments, your customers are or feel sick - not the best starting point for a harmonious customer conversation. You are happy to include a sample or tissue paper in addition to the prescription to encourage customer loyalty. Because you know the competitive situation, you know that more and more pharmacy chain stores and online mail order pharmacies are entering the market. Your regular customers are important to you and to make your customers feel even more comfortable with you, put them in the mood with a delicate scent in the entrance area of your pharmacy. Please do not use a "healthy" pine needle or eucalyptus scent, but a pleasant, feel-good scent. With exquisite scents, you can not only change the olfactory ambience, but also draw attention to your displays with vitamin products, cosmetic products or aids and thus increase your sales.