FAQ - Frequently asked questions about scent marketing and room scenting
Welcome to our FAQ section! Here we answer frequently asked questions about scent marketing and room scenting. Find out more about our fragrance systems, how they work and the benefits they offer for different industries - from retail and offices to wellness and catering. Would you like to know how we find the right fragrance for your needs or how long our fragrance samples last? Our FAQs provide helpful information on fragrance selection, application and care. If your question is not answered, our team will be happy to help you at any time.
What is the right room fragrance for my goals?
Simply contact our trained specialist staff. During a short telephone call, we can discuss your needs and ideas together and then send you fragrance samples without obligation. If required, a consultation including fragrance selection can also take place directly at your premises. In any case, we will find the right room fragrance for your individual goals.
Which fragrance device is the right one for my premises?
Feel free to contact us at any time for a personal consultation. During a short phone call, we can discuss your ideas and suggest the optimum technical implementation. If required, the consultation including fragrance selection can also take place directly at your premises. We offer you the right technology for each individual room.
What does professional scent marketing cost?
The costs for scent marketing depend on the size of the room, the technical realisation, the number of scent devices required, the air quality in the room and the respective personal goals. Normally, 100 m² of space can be scented with a budget of well under 1 € per day
Is it possible to hire the fragrance devices and room fragrances?
It is possible to hire appropriate fragrance devices and fragrances for a Christmas party, trade fair or other event.
How much maintenance is required?
We recommend carrying out a cleaning process every time you change the fragrance, i.e. every two to three months. After screwing in the bottle with system cleaner, the fragrance device cleans itself, so that you have little effort.
Which companies are already using your products?
Our customers include well-known hotel chains, care facilities, branches, doctors' surgeries, retail companies, opticians and other companies from almost all sectors. If the right reference in your sector helps you to make a decision, please contact us.
Is it possible to have my own CI fragrance created?
On request, we can create and protect your personalised CI fragrance according to your ideas and corporate philosophy.
Do the fragrance devices have a timer?
Our fragrance devices have an integrated multifunctional timer, which can be customised to your individual opening times from stock if required. It is also possible to take lunch breaks, closing times etc. into account.
Is scenting possible via the air conditioning system?
Under certain conditions, scenting via an air conditioning system is possible without any problems.
What additional work do I have to do with room scenting?
Our fragrance devices can be preset to your individual opening times and required fragrance intensity from stock, so that you only have to place the device at its destination. For you, the effort is essentially limited to changing the fragrance, which is carried out every 2 to 3 months within a few minutes and without tools.
What is the delivery time for your products?
Orders placed by 12 noon are usually dispatched on the same day.
Can room fragrances trigger allergies?
Our room fragrances are manufactured in Germany and are IFRA certified. To date, we are not aware of any allergies to our fragrances if they have been used in accordance with our recommendations.
Is it possible that a fragrance can cause headaches?
Any odour that is too intense can give people a headache. This is a natural indication from the body that a sensory stimulus is too strong. In general, we advise against overly offensive room scenting and recommend discreet and unobtrusive scenting. We are not aware of any cases of headaches if the intensity of the room fragrance is selected according to our recommendation and the tested dosages. Even for sensitive people, subtle fragrancing represents a clear added value.
Do you also deliver outside Germany?
We supply customers worldwide with our established and reliable logistics partners DHL and Kühne & Nagel.
* FAQ - Frequently asked questions about scent marketing and room scenting